Help with SwimSet

Apple Watch

The session is not on my watch

Open SwimSet on the watch once, with the iPhone nearby and unlocked, then send again from Today. SwimSet shows on the iPhone whether the watch has the exact session you see, and says so when it is still waiting.

I also scheduled it in Apple's Workout app

Starting the same swim from both apps records two swims. Start it from SwimSet on the watch.

Garmin

Connecting a Garmin watch

Install the SwimSet app on your watch from the Connect IQ Store and keep Garmin Connect installed on the iPhone. In SwimSet, open Settings → Garmin → Connect a Garmin watch; Garmin Connect opens so you can choose the watch. After that, Today shows Send to Garmin.

Bluetooth permission

SwimSet asks for Bluetooth only when you connect a Garmin, because that is how the session reaches the watch. If you declined it, allow it again in the iPhone's Settings → SwimSet.

Health

My swims do not appear

SwimSet reads your swims from Apple Health. Check Health → Sharing → Apps → SwimSet and allow Workouts. Swims recorded on a Garmin reach Health only if Garmin Connect is set to share with Apple Health.

Subscription and purchases

Restore a purchase

Settings → Purchase → Restore purchases, on any device signed in to the same Apple Account.

Cancel or change a subscription

Subscriptions are billed by Apple. Manage or cancel them from Settings → Purchase in SwimSet, or in the iPhone's Settings → your name → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Privacy

SwimSet has no account and no servers, and collects nothing. The details are in the privacy policy.